Frequently Asked Questions

Updated 22 May 2019

  • Can I get a refund?

    Yes, if you are unsatisfied with the ASO service for valid reasons, you can apply for a refund.

  • What is best plan for me?

    We offer 3 price plans- a free trial, a pay per use model and an annual all you can test model.

  • What is an endorsement certificate?

    For the pay per use and annual plan, after you complete a scan, a dynamic and customized endorsement certificate is issued with QR code. This can be placed on your website or other places and when users scan the QR code, they can view the certificate of authenticity that a scan has been successfully completed on the website.

  • Can I scan both Android and iOS files?

    Yes, you just need to upload and .apk file (for Android applications) or .ipa file (for IOS applications).

  • Do you offer a monthly payment option?

    Not currently. We offer a "pay per scan" and Annual plan price options.

  • How long does it take to scan an App file?

    Depending on the complexity of the app, the scan should take about 12 to 20 minutes.